Refund policy

At Simply Pure Beauty, customer satisfaction is our top priority. Due to the nature of our products, we do not accept returns. However, if you are unsatisfied with your purchase or receive a damaged or defective product, we are happy to offer a refund or replacement.

Refund Eligibility:

• Refunds are available for products that are damaged, defective, or incorrect upon delivery.
• To request a refund, please contact us at salesteam@simplypurebeauty.com within 14 days of receiving your order. Include your order number, a description of the issue, and photos if applicable.

Non-Refundable Situations:

• Refunds cannot be processed for used or tampered products unless proven defective.
• We do not offer refunds for customer preference or allergic reactions. Please review the ingredients list carefully before purchasing.